Settings and login, notifications you control, keeping your materials current, and how to reach a real person the moment you need one.
Popular: reset password · change email · notifications · update resume · talk to a human →
Everything you need to run your Marqee account smoothly — and a fast line to a real person when you would rather just ask. Marqee is a human-led Career Concierge: your data stays yours, and nothing leaves your account without you.
Open your account from the menu in your dashboard and go to Settings. From there you can edit your name, contact details, target roles, locations, and search preferences.
Changes save instantly, and your strategist sees the update on their next pass — so your targeting always reflects what you actually want. Your account is the single source of truth for your search.
Go to Settings → Account and edit your email under login details. For security, we send a confirmation link to the new address to verify it is yours before the change takes effect.
Once confirmed, your login, receipts, and notifications all move to the new email. If you no longer have access to your old address, contact support and we will verify your identity and update it for you.
Most sign-in issues come down to a few quick checks:
Still locked out? Contact support or open the chat widget and we will get you back in quickly.
On the login page, click Forgot password and enter your account email. We send a secure reset link that expires after a short window for your protection.
To change a password you already know, go to Settings → Security and update it there. Choose a strong, unique password you do not reuse on other sites.
Reset links can take a couple of minutes. If it has not shown up:
If it still does not arrive, contact support and we will verify your account and help you reset manually.
Go to Settings → Notifications. You can choose what reaches you by email and in-app, and turn each item on or off:
Approval prompts in Assisted mode are deliberately easy to find — nothing is ever sent without your sign-off.
Yes. In Notifications you can switch routine updates — role matches and weekly summaries — to a single daily digest, while keeping time-sensitive items like approval requests and recruiter replies as instant alerts.
That keeps your inbox calm without slowing down anything that needs your decision. You stay in control of the pace.
Open Settings → Materials and upload a new resume or update the links to your profiles and portfolio. Your strategist works from the latest version, tailoring it per role, so it is worth refreshing whenever something changes.
You can keep more than one base resume on file when you are targeting different kinds of roles — useful for career changers running two tracks at once.
No. Applications that have already been sent stay exactly as they were submitted. New materials are used going forward for future tailoring and submissions.
If you want a fresh version reflected in an active conversation, mention it to your strategist and they will fold it into the next round of outreach.
Edit your targeting in Settings → Preferences — titles, seniority, industries, locations, and remote or hybrid choices — or simply message your strategist directly.
Because a real person owns your search, you can explain the nuance behind a change and they will adjust the target list and outreach on the next weekly pass.
The fastest way is the chat widget in the bottom corner of any page or your dashboard — a real person responds, never a bot loop. You can also:
For anything about your active search, your strategist is your direct line.
Click the chat bubble in the corner of the screen to start a conversation. It is staffed by real people on our support team — we do not hand you off to an endless bot script.
If your question is about strategy or a specific application, we route you to your strategist; for account, login, or billing help, support handles it directly. Member-first, every time.
Can't find your answer? Chat with us using the bubble in the corner, or send a message — a real person on our team is happy to help. No bots, no runaround.