Short version: A strong Maintenance & Repair Worker resume proves three things fast — that you can run a PM schedule (preventive maintenance completion, MTTR, callback rate), cover multiple trades (HVAC basics, electrical, plumbing, carpentry, painting), and work a CMMS (Maximo, UpKeep, Fiix, Limble, ServiceChannel — by name). One page, single column, safety credentials near the top. Below is a full example you can model — then build yours free.
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What a General Maintenance & Repair Worker actually does
General Maintenance and Repair Workers (BLS occupation code 49-9071) are the generalists who keep buildings, campuses, plants, and multi-unit properties running. The Bureau of Labor Statistics counts roughly 1.5 million people in the role — one of the ten largest hands-on occupations in the country. The job title spans a wide floor: an apartment maintenance tech at a 340-unit multifamily property, a hospital facilities generalist working nights, a school-district building tech covering two elementary campuses, a hotel engineer, and a light-industrial maintenance mechanic all sit under the same code. The tools change; the muscle is the same.
On a typical shift, a Maintenance & Repair Worker will:
- Execute preventive maintenance (PM) — belt and filter changes on rooftop units, quarterly inspections on backflow preventers, monthly emergency-light checks, planned bearing greasing on conveyors.
- Respond to corrective work orders — toilet clogs, garbage-disposal jams, faulty outlets and switches, broken door hardware, drywall patches, HVAC no-cools, GFCI trips.
- Diagnose across trades — read a multimeter, identify a bad capacitor on a condenser, clear a P-trap, isolate a circuit at the panel, or replace a wax ring — without needing to page a specialty tech every time.
- Log everything in the CMMS — open, update, and close work orders in Maximo, UpKeep, Fiix, Limble, or ServiceChannel, attaching photos and parts used.
- Coordinate with vendors — schedule and escort refrigeration, elevator, sprinkler, or life-safety contractors, verify their work, and sign off on invoices.
- Own safety — follow lockout/tagout, use PPE, and document near-misses.
- Cover on-call — pick up the phone at 2 a.m. for a burst pipe or a stuck resident elevator, and get there fast.
What gets a maintenance worker promoted to lead or supervisor is rarely the number of work orders closed — it's the ability to run a PM schedule that keeps unplanned downtime low. Your résumé must speak that language: PM completion, MTTR, callback rate, first-time-fix rate, unplanned downtime hours reduced. If a bullet doesn't sit next to a number, a facility manager can't tell it apart from every other maintenance résumé in the stack.
What facility managers & ATS look for
Two readers screen your résumé. The ATS and property/facilities recruiter wants literal terms — preventive maintenance, CMMS, HVAC, EPA 608, OSHA 10, the exact CMMS platform. The facility manager or property manager wants (1) proof you've kept a schedule on a real building, (2) evidence you can work more than one trade, and (3) a signal you'll show up for on-call without drama.
Across hundreds of maintenance-worker postings the signals that move a résumé to the "yes" pile are consistent:
- CMMS by name. "Managed work orders in CMMS" is invisible. "Closed 62 work orders per week in UpKeep and Maximo" hits three ATS filters.
- PM completion rate. A single line — "98% quarterly PM completion across a 340-unit portfolio" — reassures a facility manager that you don't just react.
- Trades coverage list. HVAC basics, electrical, plumbing, carpentry, painting, drywall — spell each one. Property teams filter on the exact word.
- Safety credentials. OSHA 10 or 30, EPA 608 (Universal), forklift, boiler operator, backflow prevention. Put them under the summary, not the bottom.
- On-call availability. A one-line "Available for on-call rotation and weekend coverage" line clears a real ATS filter for multifamily and hospitality employers.
- Downtime and cost impact. Even a modest "$14K annual utility savings after LED retrofit across three floors" separates you from the applicants who list only duties.
Full Maintenance & Repair Worker resume example
Here is a complete, realistic one-page example for a mid-tenure general maintenance worker on a multifamily portfolio. Every bullet follows the same shape — action verb, trade or system, tool, and quantified result. Model it — your numbers must be yours.
Professional Summary
General maintenance technician with 8 years across multifamily (340-unit and 220-unit garden communities), a 120-key select-service hotel, and a light-industrial packaging plant. Runs preventive-maintenance schedules at 96–98% completion and holds callback rates under 4% across HVAC, electrical, plumbing, and carpentry work orders. Fluent in Maximo, UpKeep, and ServiceChannel; EPA 608 Universal; OSHA 30; NC boiler operator. Owns a full tool bag and a lift-gate-equipped truck. Bilingual English/Spanish.
Certifications & Licenses
EPA 608 Universal · OSHA 30 (Construction & General Industry) · NATE HVAC Core · NC Low-Pressure Boiler Operator · Forklift (Class IV) · CPR/First Aid · Backflow Prevention Assembly Tester
Core Skills
CMMS & systems: IBM Maximo, UpKeep, Fiix, Limble, ServiceChannel, BuildingLink, Yardi maintenance module, Rent Manager
HVAC: Split-system and rooftop-unit PMs, filter/belt/coil service, condenser and evaporator diagnosis, refrigerant recovery/recharge (R-410A, R-22), thermostat replacement, mini-split installs
Electrical (up to 240V): Outlet and fixture replacement, ballast and LED driver swaps, GFCI/AFCI, breaker resets, panel troubleshooting with multimeter, low-voltage doorbell/thermostat/alarm
Plumbing: Faucet/valve/trap repair, toilet rebuilds and wax-ring seat, drain snaking, garbage-disposal replacement, water-heater troubleshooting, backflow assembly tests
Carpentry & interior: Drywall patch and mud, cabinet and door hardware, subfloor repair, deck-board replacement, weatherproofing, paint prep & roll
Grounds & exterior: Gutter clear, roof leak trace, pressure-wash, snow-and-ice management, striping, dumpster and enclosure upkeep
Safety: Lockout/tagout, PPE, MSDS/SDS, ladder safety, hot-work permits, chemical handling, emergency-light and fire-extinguisher inspection
Professional Experience
- Closed 3,100+ work orders in Maximo over 14 months at a 96% first-time-fix rate and a callback rate under 4% — best on the six-property regional roster.
- Ran the property PM schedule at 98% quarterly completion across 340 HVAC systems, 340 water heaters, and 42 corridor fire panels — no unplanned coverage gaps in 2024.
- Reduced unplanned HVAC downtime by 31% after redesigning the condenser-coil clean cadence from annual to spring-and-fall, cutting emergency-refrigerant calls by 62% across peak summer.
- Executed an LED retrofit of common areas and exterior lighting in-house — 640 fixtures across three buildings — with documented $14,300 annual utility savings and a 14-month payback.
- Trained two junior techs on Maximo, EPA 608 compliance, and lockout/tagout; both promoted to Tech II within 12 months.
- Passed two REAC/NSPIRE inspections with a score of 92 and 94, with zero life-safety findings.
- Averaged 52 work orders per week in ServiceChannel across guest rooms, kitchen, laundry, and pool at a 95% PM completion rate — Brand Assurance score 91.
- Recovered and recharged R-410A on 34 PTAC units under EPA 608 protocol without a chargeback, saving ~$9,200 versus vendor pricing.
- Led a mid-year pool-pump and chemical-controller replacement that reduced monthly chemical spend by 18% and cleared a county health inspection with zero findings.
- Averaged 22 planned PMs and 18 corrective work orders per week in Fiix; reduced average line-stop time on wrapper 3 by 27 minutes after installing a repeatable belt-tension SOP.
- Completed OSHA 30 in Year 2 and led the plant lockout/tagout audit prep for the annual insurance review.
Education
HVAC Refrigeration & Air Conditioning Technology — Diploma · Central Piedmont Community College · 2017
High school diploma · West Charlotte High School · 2015
Build a resume like this — free.
Start from this exact structure in the free Marqee Resume Builder. ATS-ready formatting, trade-specific prompts, and an instant keyword check.
Build yours free →Browse templatesKey skills & ATS keywords for Maintenance Workers
Pull the eight to twelve terms the posting names, confirm you genuinely have them, and place each into a real bullet or your skills line. These are the terms that show up most across general-maintenance postings — match the ones that are true for you, in the posting's exact phrasing.
| Hard skills (must show) | Soft skills (must signal) |
|---|---|
| PM schedule execution — completion rate, cadence design | Reliability — on-call pickups, on-time PMs, holiday coverage |
| CMMS operation — Maximo, UpKeep, Fiix, Limble, ServiceChannel | Communication with residents, guests, or plant floor supervisors |
| HVAC basics — filter, belt, coil, refrigerant recovery (EPA 608) | Diagnostic patience — root cause, not just symptom clear |
| Electrical and plumbing basics — multimeter, breaker, GFCI, faucet, valve, trap | Safety discipline — LOTO, PPE, hot-work permits |
| Carpentry & drywall — patch, mud, hardware, subfloor | Documentation — closing work orders with photos and parts used |
| Safety documentation — OSHA 10/30, SDS, LOTO, near-miss reporting | Judgment — when to escalate to a licensed specialist |
For a deeper method on weaving these in without keyword-stuffing, see how to choose resume keywords and how to quantify your bullets.
A realistic pay range
Compensation for General Maintenance & Repair Workers varies by property type, metro, and shift, but the bands are well established. In the United States most maintenance workers earn between $18 and $32 an hour, with a national mean hourly wage near $23 and a mean annual wage around $47,000–$50,000 based on Bureau of Labor Statistics (BLS OES) data for occupation code 49-9071. Entry-level techs at small properties commonly start between $16 and $20 an hour. Lead maintenance techs at large multifamily portfolios, hospital facilities, and light-industrial plants frequently reach $28–$38 an hour, and unionized building engineers in dense metros clear $85,000+ once shift differentials and on-call premiums are counted. High-cost metros — the Bay Area, Seattle, New York, Boston, and Washington, D.C. — sit at the top of the range.
- What pushes you up the band: EPA 608 Universal, NATE, boiler operator, a named CMMS (Maximo especially), documented PM completion above 95%, a portfolio > 300 units or > 100,000 sq ft, bilingual coverage, on-call reliability, and cost-saving projects like LED retrofits or chiller optimizations you led.
- What anchors the number: property class (Class A pays higher than Class C), sector (hospital and biotech pay above multifamily and retail), metro cost of living, whether the role is hourly-only or hourly-plus-on-call premium, and solo vs. team.
Common resume mistakes
Frequently asked questions
A one-page resume with a name, title, contact line, a summary that names the property or plant size and the trades you cover, a skills grid, two to three roles with quantified work-order and downtime bullets, and licenses/certifications. Every experience bullet should carry a number — work orders closed per week, PM completion rate, MTTR, unplanned downtime hours reduced, safety incidents, energy or cost savings. Name your CMMS by system — Maximo, UpKeep, Fiix, Limble, ServiceChannel — because recruiters filter on it.
One page for almost every maintenance worker, including senior generalists with ten or more years. Two pages only for lead maintenance mechanics moving into supervisor roles who need to show a portfolio of capital projects. Facility managers and property teams scan the top third first, so lead with your best trade coverage — HVAC, electrical basics, plumbing, carpentry — and one standout number like PM completion or downtime hours reduced.
Preventive maintenance execution, corrective work-order response, CMMS operation by name (Maximo, UpKeep, Fiix, Limble, ServiceChannel), HVAC basics, electrical basics, plumbing basics, carpentry and drywall, painting and floor care, lockout/tagout, OSHA 10 or 30, EPA 608 if you touch refrigerant, forklift, and troubleshooting. Bilingual coverage and any specialty certifications belong here too.
Every bullet should carry a number a facility manager tracks — work orders closed per week, PM completion rate, MTTR, unplanned downtime hours, first-time-fix rate, callback rate, energy or utility spend reduced, capital-project savings. Compare to the team where you can. Even without a CMMS report you can quantify volume, response time, and callback rate honestly.
Yes — near the top. OSHA 10 or 30, EPA 608 (Universal), forklift, boiler operator, CFC handling, backflow prevention, NATE (HVAC), and any state-specific journey-level cards are all keyword hits. Put them in a certifications line under the summary, not buried at the bottom.
Lead with hands-on volunteer or personal work — apartment renovations, family construction, church or community building repairs — and quantify it the way facilities does: square feet, units, projects completed, budget. Add any trade coursework or vocational-school credit. An OSHA 10 card is a full weekend and pays back forever. List tools you own and reliable transportation.
Single-column, reverse-chronological, standard section headings, and a .pdf unless the posting explicitly asks for .docx. Avoid two-column layouts, icons, and text boxes — they scramble in most facility-management ATS platforms. Include a one-line 'Availability' note if the posting mentions on-call or rotating weekends.
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