Support & live-chat console

Monitor the site chat widget in real time, take over from the front desk, assign agents, and run the ticket queue. Your strategist front desk answers tier-1; a senior strategist steps in for anything sensitive or consequential.

Support analytics

Front desk · live now

Strategist front desk 81% deflected

Waiting on a human

queued oldest 6m 12s

First-response SLA

1m 48s avg

under 2m target

SLA breaches today

past 2h both escalations

Inbox9 waiting

All23 Needs human9 Mine3 Bot14

Honesty in chat. The widget discloses it's the strategist front desk — every name in this console is a real, accountable strategist. The front desk escalates distress, disputes, and confidential searches to a senior strategist, and we never guarantee an interview, offer, or salary.